Eve Hardin, Sales Account Manager
At Phoenix, we’re proud to spotlight team members whose passion, expertise, and genuine care shape the experience our customers rely on. This month, we’re excited to highlight Eve Hardin, Sales Manager, whose journey through the world of flavors and fragrances reflects both curiosity and commitment. From her early days learning the fundamentals of the industry to her leadership today, Eve brings a rare blend of insight, creativity, and relationship-building that continues to inspire colleagues and partners alike. Her story is one of growth, connection, and a deep appreciation for the craft behind the products we encounter every day.
Eve’s Story
My journey into the world of flavors and fragrances began with a friend’s casual comment about her new role in this “fascinating business.” I was intrigued — after all, we interact with fragrances, flavors, and essential oils constantly, often without realizing the creativity and science behind them. I started in customer service, which turned out to be the perfect foundation. It taught me the fundamentals of the industry and the importance of listening, problem-solving, and staying curious.
Over the years, I’ve had the opportunity to grow into roles in inside and outside sales. Each step has deepened my appreciation for how unique every customer is — their goals, their values, and the stories behind their products. Whether it’s a home fragrance, a personal care item, or a new flavor launch, I love being part of that creative process and seeing it come to life on shelves.
What’s changed most over time?
The pace, certainly — but also the value of personal connection. In a fast-moving world, customers appreciate having someone who knows their business, follows through, and genuinely cares about their success. That’s where I find the most meaning: in building long-term partnerships rooted in trust, transparency, and shared wins.
Looking ahead, I’m excited by the growing demand for clean-label, sustainable, and multifunctional products. These shifts challenge us to innovate thoughtfully — and I’m proud to be part of a team that rises to meet that challenge every day.